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Mediation
One of our dispute resolution professionals assists the parties and their lawyers in the attempt to find a negotiated solution to the dispute. Recent studies show that mediation services conducted by skilled neutrals conclusively resolve 80% of disputes.
The mediation procedure generally provides for the following steps:
- One party, directly or through a lawyer, uses the Green Form to authorize ADR Center to contact the counterpart and propose an effort at mediation.
- A Case Manager from ADR Center contacts the person indicated to determine the other party's willingness to participate in mediation.
- The Case Manager provides the parties with information regarding the procedure and, after meeting with any of them on request, invites all parties to formalize the opening of mediation by signing the Blue Form.
- Once the procedure is initiated, ADR Center assists the parties in choosing the mediator.
- After being appointed by ADR Center, the mediator and the Case Manager, in cooperation with the parties, organize the mediation session.
