File a Case
ADR Center’s efficient and professional Case Management Service (casemanagement@adrcenter.it) is ready to fulfill any party’s request for information or clarification, as well as provide a general timeframe, concerning any of our procedures.
To file an ADR procedure, please contact one of our Case Managers by calling the following number: +39 06 6938.0004, or sending an e-mail to casemanagement@adrcenter.it. Alternatively, you may complete and send to ADR Center the appropriate form among those indicated below.
Mediation
To start a mediation procedure you simply download and complete the Green Form, and send it via fax (+390 66919.0408) or e-mail (casemanagement@adrcenter.it).
With the Green Form, either a party to a dispute or that party’s lawyer requests that ADR Center invite the counterpart(s) to engage in an effort to resolve their dispute through mediation.
This authorization does not grant to ADR Center any power to decide the dispute, but only empowers it to inquire whether all parties wish to pursue mediation. By sending this form, the party does not incur any financial obligation and is not obligated to reach any settlement of the dispute with the counterpart. It simply undertakes to discuss this possibility with the neutral participation of ADR Center.
If all the parties to a dispute agree or there is a contractual clause providing for mediation, parties may initiate mediation simply by contacting the Case Management Service, which will promptly send the Blue Form to formalize the initiation of the mediation.
The Blue Form, sent to all parties by ADR Center, contains the “Proposal to Start a Mediation Procedure”. If the proposal is accepted by all parties, the procedure begins. In the event that the proposal of mediation is not accepted, even if only one party rejects it, ADR Center communicates to the other parties simply that agreement was not reached with regard to initiating mediation. By using this procedure, a party that did not accept mediation will not know whether the other(s) accepted it or not.
