Insurance
After any kind of accidents, the insured asks to his insurance company the insurance cover for himself or for the persons involved in the accident.
This should be a very easy procedure if all the accidents could be categorized and if it were always possibile to lay the blames. Unfortunately it’ s often necessary to start a long and exhausting dispute procedure.
Using ADR methods to manage the disputes concerning both car insurance and all the other different insurance covers, also in public sector, would facilitate the resolution of the conflicts between insurance companies and its customers by reducing tension and preserving the future relations between the people involved (if the customer is satisfied, he doesn’t change his furnisher, on the other hand, the insurance companies want to keep their customers and diminish the dispute costs)
ADR Center proposes to the parts effective solutions to improve their dispute managing programme and to solve in a friendly way the ongoing disputes
For further information or clarification, please contact our Case Management service: casemanagement@adrcenter.it